- Go to Lipa Na Mpesa
- Select PayBill
- Enter Business No 522 522
- Enter Account No 1145979270
- Enter Amount
- Enter MPESA Pin and send.
HOW TO LODGE A COMPLAIN.
FREQUENTLY ASKED QUESTIONS
What should I do if my meter is faulty?
File a complaint at TACHWASCO office.
How can I get a new water connection?
Purchase from TAWASCO office
Is there a charge for reading a water meter?
No, that is a meter reader’s duty
Is there a charge for servicing a water meter?
No, unless the customer tampered with it.
How do I report leaks or sewer bursts?
Call or send a short SMS on this number 0725231325 or report at TAWASCO office orally
Do I have to go to your offices to check my bill balances?
Call or Email.